TERMS & CONDITIONS

By accessing our website, booking an appointment, submitting a form, or engaging our services, you agree to these Terms & Conditions on behalf of yourself or your business. If you do not agree, please do not use our website or services. These terms form a binding agreement between you and [EXACT LEGAL NAME — CONFIRM].

We provide US federal and state tax preparation and filing, bookkeeping and payroll, entity formation and dissolution, and IRS audit defense and appeals. Our services are professional tax and accounting services, not legal advice. We do not guarantee any specific tax outcome, refund amount, or audit result. Outcomes depend on the accuracy and completeness of the information you provide.

All plans are flat-fee. The price you select is the price you pay — no hidden hourly billing. Plan inclusions and exclusions are listed below. Anything outside a plan's scope is quoted separately before any work begins.

You agree to provide accurate, complete, and timely information and documents, respond to our requests promptly, and meet agreed deadlines. We are not responsible for errors, delays, penalties, or missed filings caused by late, incomplete, or incorrect information you provide.

Fees are due as stated in your selected plan or custom quote. Payments are processed securely via Stripe. You are responsible for any taxes applicable to your purchase. If a payment fails, we may pause services until the balance is resolved. Recurring bookkeeping plans are billed monthly until cancelled.

Same-day appointments require at least 4 hours' notice. Next-day bookings are open.

[CANCEL / RESCHEDULE POLICY — CONFIRM]

Eligible individual 1040 plans include Protection Plus, a third-party audit-protection program provided under its own separate terms. Benefits include up to $1,000,000 in services to resolve IRS and state notices, inquiries, and audits; credentialed specialists (Enrolled agents and CPAs); notice and audit assistance; a $2,500 preparation guarantee covering taxes, penalties, and interest caused by a legitimate preparer error (not covering fraud or taxpayer negligence); and one year of identity theft restoration for your family (spouse and dependents under 18), plus up to 6 months of daily credit monitoring after an incident.

Protection Plus is administered by its provider, not by us. Its benefits, limits, and exclusions are governed by the provider's terms, which control in the event of any conflict with this section.

[REFUND POLICY — CONFIRM]

By engaging us to prepare and file your return, you authorize us to e-file your federal and state returns on your behalf. You are responsible for reviewing the prepared return before filing and for the accuracy of all information submitted. Electronic signatures you provide through our portal or e-file authorization forms have the same legal effect as handwritten signatures.

You are responsible for keeping your client portal login credentials secure and for all activity under your account. Notify us immediately if you suspect unauthorized access. We are not liable for losses from compromised credentials you failed to secure.

We treat your tax and financial information as confidential. For details on how we collect, use, store, and protect your data — and your rights — see our Privacy Policy.

Our services are provided "as is" without warranties beyond those expressly stated in these terms. To the fullest extent permitted by law, our liability for any claim arising from our services is limited to the fees you paid us for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, or for losses caused by your failure to provide accurate or timely information.

These terms are governed by the laws of [NEW YORK — CONFIRM], without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of its courts for any dispute arising from these terms or our services.

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated terms.